At ILM, we take privacy issues seriously. By ensuring that you are aware of and understand
the ILM Privacy Policy, we can provide you with better service. Please take a moment to
read the following policy to learn how we handle your personal information.

Why do we collect personal information?

ILM collects personal information to improve the manner by which we operate, offer our
products and services, communicate with you about those products and services, and
provide effective, timely customer support when needed. We will never rent or sell any of
the personal information we collect from you to third parties, and we do not share your
personal information except as set forth in this Privacy Policy.

What kind of personal information do we collect?

ILM  collects personal information in a variety of ways when you interact with ILM, including
when you register or create an account with ILM; when you place an order at ILM; when you
use ILM products or services; when you visit ILM pages or pages of certain ILM partners;
when you enter promotions ; when you subscribe to a newsletter or desire to be added to
our mailing lists for other products or services; when you correspond or otherwise interact
with us; and when you provide feedback in any of our online surveys.
Information we collect may include: your name, e-mail address, phone number, address,
product preference information, billing information, demographic information provided by
you (such as language, gender and age, and, if applicable, content preferences and
personalization information) and personal interest information. On occasion, we may ask for
additional information to enable us to provide with access to and use of certain information,
materials and services. ILM may combine information about you that we have the
information we obtain from business partners or other companies.

What are cookies and how do we use them?

Cookies are small data files that write to your hard drive for record keeping purposes when
you visit a website. Cookies allow ILM to measure traffic activity as well as to improve your
user experience, for example by remembering your passwords and viewing preferences.
Like other major websites, ILM uses cookies to provide you with a tailored experience when
visiting ILM and using our major products. We treat any personal information that may be
contained in cookies with the same level of confidentiality as other information you provide
to us. If you wish to disable cookie functionality, you may do so by changing the security
settings on your browser. However, portions of ILM may not function or function as
efficiently, without them.

What information is collected from other sources?
Social Media Widgets:

The Websites include social media features, such as the Facebook Like button, and
widgets, such as the Share This button or interactive mini-programs that run on our
Websites. These features may collect your Internet protocol address, which page you are
visiting on the Websites, and may set a cookie to enable the feature to function properly.
Social media features and widgets are either hosted by a third party or hosted directly on
the Websites. Your interactions with these features are governed by the privacy statement
of the companies that provide them.
Information From Third Party Services:
We may also obtain other information, including personal information, from third parties and
combine that with information we collect through our Websites. For example, we may have
access to certain information from a third-party social media or authentication service if you
log into our Services through such a service or otherwise provide us with access to
information from the service. Any access that we may have to such information from a third-
party social media or authentication service is in accordance with the authorization
procedures determined by that service. If you authorize us to connect with a third-party
service, we will access and store your name, email address(es), current city, profile picture
URL, and other personal information that the third-party service makes available to us, and
use and disclose it in accordance with this Policy. You should check your privacy settings
on these third-party services to understand and change the information sent to us through
these services. For example, you can log in to the Services using single sign-in services
such as Facebook Connect or an Open ID provider.
These single sign-on services will authenticate your identity, provide you with the option to
share certain personal information (such as your name and email address) with us, and pre-
populate our sign-up form. Services like Facebook Connect give you the option to post
information about your activities in the Services to your profile page to share with others
within your network.

How do we protect your personal information?

ILM safeguards the security of the data you send us with physical, electronic, and
managerial procedures. We urge you to take every precaution to protect your personal data
when you are on the Internet. To make purchases from ILM web site, you must use an SSL-
enabled browser. ILM uses industry-standard Secure Sockets Layer (SSL) encryption on
web pages used to complete a purchase. This protects the confidentiality of your personal
and credit card information while it is transmitted over the Internet.
While ILM takes precautions to ensure the security of your data, no one can completely
guarantee the safety of data transmitted over the internet. It is important that you take steps
to ensure the safety and security of your personal information, for example by not sharing
passwords or other registration data.
How do we use your personal information?
ILM  uses your personal information in the following ways:

 - Delivery and billing for our products and services, and to communicate with you
concerning your account and customer service issues. This may include verifying
authorization of credit card usage before any purchase of content or services.
 - Improving our products and services by providing personalized content
recommendations, language and location customization, and/or personalized help
and instructions.
 -  To ask you to participate in surveys about products, services, news and events.
 -  Offering you product upgrades, content, services and other training courses for you
to purchase.
 -  Providing provide you with content, services, instructions, and a more personalized
experience based on personal information, such as your language preferences,
zip/postal code, country locations, and any content or other preferences you provide.
 -  Providing you with news, free newsletters, updates, promotions, and special offers.
 -  To better understand how our products are used, including Web traffic patterns and
what types of content are most popular with users of our products and services.
 -  Facilitating your participation in our online forums and helping to manage improper
behavior by individuals using the forums.

How and when we disclose your information we collect

ILM may share your personal information with trusted vendors and partners who work with
ILM. These partners are provided with your personal information to help ILM communicate
with you about offers from us and from our marketing partners. They are contractually
required to keep this personal information secure and to only use it for the purposes for
which it is provided. ILM may send personal information about you to other companies or
people when we need to share your information to provide the product or service you have
requested or to provide a provide a product or service to you. However, these companies
are only permitted to use the personal information for these purposes.

ILM may also disclose your personal information if required to do so by law or in the good
faith belief that such action is necessary to: (a) comply with law or legal process or if
requested by duly authorized public authorities; (b) comply with the order of a competent
judicial authority in any jurisdiction; (c) comply with legal process served on ILM; (d) protect
and defend the rights or property of ILM, or our affiliated companies, their employees and
agents; (e) enforce our terms of use; (f) protect against fraud or other illegal activity or for
risk management purposes; (g) permit us to pursue available remedies or limit the damages
that we may sustain; (g) act in urgent circumstances to protect the personal safety of users
of ILM products or the public at large.

If ILM should ever evolve, change name, or become insolvent, or be acquired by a third
party, or merge with a third party, or sell all or part of its assets, or transfer substantially all
or part of its relevant assets to a third party, then ILM is entitled to share the personal
information and all other information you have provided through the products and service to
potential and subsequent business and merger partners.

ILM may share “cookie” and other anonymous data about traffic patterns or usage collected
on ILM with affiliated companies, its business partners or with third party advertisers or ad
networks. Any data shared is anonymous and does not identify any user.

ILM may also include third party advertising. These third parties’ websites and advertisers,
or the Internet advertising companies that work on their behalf, may use technology such as
web beacons and cookies to send (or “serve”) the advertisements that appear on our Site
directly to your browser. They automatically receive your IP address when this happens.
They may also use cookies, JavaScript, electronic images and other technologies to deliver
advertisements, collect information about the effectiveness of their advertisements, and to
collect anonymous information about your visits to ILM, such as the number of times you
have viewed an ad (but not your name, address, or other personal information). 
ILM also contains links to other Websites and products. ILM is not responsible for the
privacy practices or the content of such Websites or products. Please visit the privacy
policies of these third party sites in order to understand their privacy policies and data
collection practices.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its
recipients, and the purpose of its collection at no charge. You also have the right to request
that it be corrected, blocked, or deleted. You can contact us at any time using the address
given in the legal notice if you have further questions about the issue of privacy and data

You may also, of course, file a complaint with the competent regulatory authorities.
Many data processing operations are only possible with your express consent. You may
revoke your consent at any time with future effect. An informal email making this request is

The data processed before we receive your request may still be legally processed.
If you no longer wish to receive communications from ILM, you can opt-out from receiving
such messages in the future by following the instructions in the message or contacting us at

With respect to the Site’s use of cookies and other similar technologies, by adjusting
settings on your browser, you may elect not to allow cookies to be places, and thus opt-out
of certain features of the Site and the Site’s automatic collection of certain data about you.
You may also adjust your advertising preferences on various social media websites by
adjusting your settings on the platform.

If you are accessing the Site from the European Economic Area, which includes the
European Union, Iceland, Liechtenstein, and Norway, or you are a citizen of a member state
of the European Economic Area, you have the following rights under the EU General Data
Protection Regulation (GDPR).
1. Right to be informed about the collection and use of your personal data
2. Right to access your personal data

3. Right to have any inaccurate personal data corrected
4. Right to have your personal data erased
5. Right to restrict use of your personal data
6. Right to personal data portability
7. Right to object to the processing of your personal data

What are the Legal reasons we collect and disclose certain information? 

Legal basis for processing (EEA visitors only):
If you are a visitor from the European Economic Area, our legal basis for collecting
and using the personal information described above will depend on the personal
information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only where we need
the personal information to perform a contract with you (e.g. to provide you with our
Services), where the processing is in our legitimate interests and not overridden by
your data protection interests or fundamental rights and freedoms, or where we have
your consent. In some cases, we may also have a legal obligation to collect personal
information from you.

If we ask you to provide personal information to comply with a legal requirement or
to perform a contact with you, we will make this clear at the relevant time and advise
you whether the provision of your personal information is mandatory or not (as well
as of the possible consequences if you do not provide your personal information).
Similarly, if we collect and use your personal information in reliance on our legitimate
interests (or those of any third party), we will make clear to you at the relevant time
why we need to use your personal information. If we process personal information in
reliance on your consent, you may withdraw your consent at any time.
If you have questions about or need further information concerning the legal basis
on which we collect and use your personal information, please contact us using the
contact details provided under the “Contact Us” section below.
Compliance with Laws and Law Enforcement Requests; Protection of Our Rights:

In certain situations, we may be required to disclose personal information in response to
lawful requests by public authorities, including to meet national security or law enforcement
requirements. We may disclose personal information to respond to subpoenas, court
orders, or legal process, or to establish or exercise our legal rights or defend against legal
claims. We may also share such information if we believe it is necessary in order to
investigate, prevent, or take action regarding illegal activities, suspected fraud, situations
involving potential threats to the physical safety of any person, violations of our Service
Agreement, or as otherwise required by law.


From time to time, we may post testimonials on the Websites that may contain personal
information. We have a right to use photos and videos of those who attend our events and
post them with Your name along with Your testimonial. If you wish to update or delete your
testimonial, you can contact us at

Community Forums:

The Websites may offer publicly accessible blogs, community forums, comments sections,
discussion forums, or other interactive features (“Interactive Areas“). You should be aware
that any information that you post in an Interactive Area might be read, collected, and used
by others who access it. We cannot take responsibility for that.
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